Executive Assistant • Operations Assistant • Project & Dispatch Support

Hi there! I’m Marianne Carina Bernardo

Get in touch

<aside> <img src="/icons/mail_gray.svg" alt="/icons/mail_gray.svg" width="40px" /> Email

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<aside> <img src="/icons/phone-call_gray.svg" alt="/icons/phone-call_gray.svg" width="40px" /> Phone

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Skill Set

🔍 Attention to Detail

🎯 Prioritization & Task Management

💬 Strong Communication Skills

🔄 Process & Workflow Improvement

🔒 Confidentiality & Professionalism

⚙️ Tech-Savvy & Fast Learner

Certifications

Google Workspace Productivity Essentials

Google

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CRM Basics: HubSpot

HubSpot Academy

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Project Management Foundations

LinkedIn Learning

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Education

<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> Bachelor of Education

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<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> Licensed Professional Teacher

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<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> Master of Business Administration (Ongoing)

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Hobbies

💪 Gym & wellness

⛰ Hiking & nature trips

🏃‍♀️ Running & outdoor activities

🧘 Mindfulness & personal growth

✈️ Travel planning & exploring

About Me

Hi, I’m Yani. I’m an Executive Assistant and Operations Support professional with six years of experience supporting CEOs in construction, beauty and service-based companies. I handle calendar management, email organization, scheduling, dispatch, travel planning, SOP documentation and workflows.

I also support operations through site readiness tasks (SWMS, licensing, insurance), client coordination, CRM updates and keeping daily processes running smoothly.

I work calmly, communicate clearly and create systems that help leaders focus on what matters most.

<aside> <img src="/icons/link_gray.svg" alt="/icons/link_gray.svg" width="40px" /> Resume

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YaniLinkedin

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<aside> <img src="https://i.pinimg.com/originals/b6/99/1c/b6991c27a36077737c09a40cb31ecdef.jpg" alt="https://i.pinimg.com/originals/b6/99/1c/b6991c27a36077737c09a40cb31ecdef.jpg" width="40px" /> Yanifacebook

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My Services

Checkout services offered by me

Services

Tools

Work Experience

<aside> <img src="/icons/die1_gray.svg" alt="/icons/die1_gray.svg" width="40px" /> Operations Manager Assistant BORACK (Nov 2023 – Nov 2025)

Supported daily operations for a service-based company by coordinating schedules, managing tasks, and ensuring team alignment. Handled dispatch, client communication, and workflow updates. Prepared SWMS, checked insurance and licensing, and ensured sites were ready before job deployment. Updated SOPs, assisted with reporting, and maintained organized documentation across Google Workspace and internal systems.

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<aside> <img src="/icons/die1_gray.svg" alt="/icons/die1_gray.svg" width="40px" /> Executive Assistant BOOM! Beauty & Construction CEO (2021 – 2023)

Provided high-level executive support across calendar management, email organization, meeting preparation, and follow-ups. Coordinated travel arrangements and created itineraries. Managed communication with teams, partners, and clients. Prepared documents, briefs, and reports. Supported CEO operations by maintaining updated SOPs and ensuring smooth day-to-day workflow.

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<aside> <img src="/icons/die1_gray.svg" alt="/icons/die1_gray.svg" width="40px" /> Office Manager & Dispatch Officer Wicks Electric / Home Painters Toronto (2019 – 2021)

Handled dispatch and daily scheduling for technicians and crews. Managed customer inquiries, estimates, invoices, and CRM updates. Coordinated materials, project timelines, and job status tracking. Organized documentation and ensured all tasks were aligned with daily operations. Improved communication flow between clients, technicians, and office management.

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Work Examples

Portfolio Items

Testimonials

Here is what peoples say about my services

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